CGX Service GmbH
Obere Leimbach 13a
DE-57074 Siegen

Telefon: 0271-25014522
Telefax: 0271-25014524
e-Mail: info(at)

Registergericht: AG Siegen
HRB-Nummer: 11087
Umsatzsteueridentifikationsnummer: DE 308661932

Roger Christ
Andre Fiechter
Grischa Seiwert

Web Development & Design:
Grischa Seiwert

Bei Fragen in Bezug auf Inhalt oder Datenschutz gerne hier melden:


Bilder Copyright:
©BrAt82 -
©everything possible -
©Kzenon -
©Iakov Filimonov -
©Don Pablo -

We are very pleased about your interest in our company. Data protection is of particular importance to the employees of CGX Service GmbH. The use of the Internet pages of CGX Service GmbH is possible without any indication of personal data. However, if a data subject wishes to use special services of our company via our website, processing of personal data may be necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to CGX Service GmbH. By means of this data protection declaration, our company would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. In addition, data subjects are informed about their rights by means of this data protection declaration.

As the controller, CGX Service GmbH has implemented numerous technical and organisational measures to ensure the most complete protection of the personal data processed via this website. However, Internet-based data transmissions can generally have security vulnerabilities, so absolute protection cannot be guaranteed. For this reason, any data subject is free to transmit personal data to us by alternative means, for example by telephone.

Section 1


The data protection declaration of CGX Service GmbH is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. In order to ensure this, we would like to explain the terms used in advance.

In this Privacy Policy, we use the following terms, among others:

Personal data

Personal data is any information relating to an identified or identifiable natural person (hereinafter referred to as the "data subject"). Identifiable is a natural person who can be identified directly or indirectly, in particular by association with an identifier such as a name, identification number, location data, online identifier or one or more specific characteristics that are an expression of the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

Affected persons

The data subject is any identified or identifiable natural person whose personal data is processed by the controller.


Processing is any operation or series of operations carried out with or without the help of automated procedures in connection with personal data such as the collection, collection, organisation, ordering, storage, adaptation or modification, reading, querying, use, disclosure by transmission, dissemination or any other form of provision, comparison or linking, restriction, deletion or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.


Profiling is any form of automated processing of personal data that consists in the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to work performance, economic situation, health, personal preferences, interests, reliability, behaviour, whereabouts or relocation of that natural person.


Pseudonymisation is the processing of personal data in such a way that the personal data can no longer be assigned to a specific data subject without the use of additional information, provided that this additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not assigned to an identified or identifiable natural person.

controller or controller of the processing

The person responsible for processing or the controller is the natural or legal person, authority, body or other body which decides, alone or jointly with others, on the purposes and means of processing personal data. Where the purposes and means of such processing are determined by Union law or the law of the Member States, the controller may or may provide for the specific criteria for his designation in accordance with Union law or the law of the Member States.


Processor is a natural or legal person, authority, body or other body that processes personal data on behalf of the controller.


Recipient is a natural or legal person, authority, body or other body to which personal data are disclosed, whether or not it is a third party. However, authorities which may receive personal data under Union or Member State law under a particular investigative mission shall not be deemed to be recipients.

Third party

A third party is a natural or legal person, authority, body or other body other than the data subject, the controller, the processor and the persons authorised to process the personal data under the direct responsibility of the controller or processor.


Consent is any statement of intent voluntarily made by the data subject in an informed and unequivocal manner in the form of a declaration or other unambiguous affirmative act in which the data subject indicates that he or she agrees to the processing of the personal data concerning him or her.

Section 2

Name and address of the controller

The responsible person for the purposes of the General Data Protection Regulation, other data protection laws in force in the Member States of the European Union and other provisions of a data protection nature is:

CGX Service GmbH.

Obere Leimbach 13a

57074 Siegen 


Phone: +49 271 25014522

Email: (info)*@*


Section 3


The websites of CGX Service GmbH use cookies. Cookies are text files that are stored and stored on a computer system via an internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string by which websites and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows the websites and servers visited to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific Internet browser can be recognized and identified by the unique cookie ID.

By using cookies, CGX Service GmbH can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized in the sense of the user. Cookies allow us to recognize the users of our website, as mentioned above. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies does not have to re-enter his access data every time he visits the website, because this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping cart in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent the setting of cookies by our website at any time by means of a corresponding setting of the internet browser used and thus permanently object to the setting of cookies. Furthermore, already set cookies can be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

Section 4

Collection of general data and information

The website of CGX Service GmbH records with each call of the

General terms and conditions

1. general
The sale of our goods and our services is exclusively based on the following General Terms and Conditions. Any deviating terms and conditions of purchase of the purchaser are hereby objected to. At the latest upon acceptance of our goods or other services, the terms and conditions of sale shall be deemed to have been accepted by the purchaser without reservation, even in the event of his prior objection. Any deviations from the Terms and Conditions of Sale shall require our express written consent for each individual contract in order to be effective.

2. prices
Unless otherwise agreed, the prices valid on the day of delivery or performance shall apply, plus the respective statutory value added tax. Prices are ex works or ex warehouse, excluding or including our standard packaging as stipulated in the offer. Unless otherwise agreed, the customer shall bear the shipping costs.

3. shipment and transfer of risk
Shipment is always at the risk of the purchaser. With the delivery of the goods to the carrier, at the latest when the goods leave our factory or warehouse, the risk is transferred to the purchaser.

4 Delivery
The delivery dates stated by us regularly indicate the expected date of dispatch, which we shall endeavor to meet. Agreed delivery dates shall only apply on condition that all details of the order have been clarified in good time and that all obligations of the customer have been fulfilled in good time. In the event of culpable non-compliance with a delivery date expressly agreed in writing, the customer shall grant us a reasonable grace period in writing. If this grace period is not met through our fault, the customer shall be entitled to withdraw from the contract. Circumstances or events beyond our control which delay or make delivery impossible or unreasonably difficult, e.g. war, acts of God, natural disasters, accidents, traffic and operational disruptions, shortages of raw materials or energy, strikes or lockouts, shall release us from our obligation to deliver for the duration of the hindrance and a reasonable start-up period, even if they occur at our suppliers. If the hindrance is not expected to end within a reasonable period of time, we shall be entitled to withdraw from the contract in whole or in part without any obligation to make a subsequent delivery. If the customer is in default of acceptance or culpably violates other obligations to cooperate, we shall be entitled to claim damages including any additional expenses. We reserve the right to assert further claims.

5. provision of materials
Material to be provided by the purchaser The material to be provided by the purchaser shall be delivered free of charge to CGX Service GmbH for further processing and must only be checked by CGX Service GmbH for obvious quantity discrepancies and recognizable transport damage. Detected quantity discrepancies and transport damages will be reported to the transport person in writing.

The material to be provided by the Purchaser must not have any defects - e.g. unmarked defect spots, material overlaps, web breaks, holes or similar - which could lead to machine downtime or damage to the machine. If machine downtime or damage to the machine occurs as a result of defects that are not foreseeable for CGX Service GmbH, the Purchaser shall be obliged to reimburse the resulting costs, namely in case of machine downtime according to the currently valid net machine hourly rates, in case of repair measures according to the necessary net repair costs. However, the Purchaser shall be free to prove that he or his sub-supplier is not at fault.

Raw materials, semi-finished and finished products provided by the supplier shall be kept in safe custody with the care required in the supplier's own affairs until the order has been completed. The Purchaser shall take out appropriate insurance itself.

Raw materials, semi-finished and finished products provided by the Supplier shall be kept in safe custody beyond the delivery date only upon prior agreement. In this case CGX Service GmbH shall only be liable for intent and gross negligence. Otherwise, they are to be taken back by the purchaser immediately after execution of the order and notification of readiness for delivery at the purchaser's expense.

6. dimensional tolerances
Dimensional tolerances are highly dependent on the material to be processed and cannot be completely avoided. Scrap: Is different for each material and can be between 10% - 20% depending on the material.

7. right of return
Individually manufactured products or specially manufactured products are excluded from the right of return

8. payment
The terms of payment according to the price list / offer of the customer apply. The timeliness of payment depends on the receipt of the amount at our unconditional disposal. If the payment deadline is exceeded or payment is not made in full on time, the customer shall be in default at the latest 30 days after the due date and receipt of the invoice, even without a reminder. Notwithstanding any other claims, we shall be entitled to charge interest at a rate of 8% from the date of default.

9. property rights
In the case of processing of raw materials, semi-finished and finished products provided by the purchaser, CGX Service GmbH shall acquire ownership of the delivery item in accordance with § 950 BGB (German Civil Code).
Deliveries are made under retention of title according to § 9499 BGB with the following extensions:
The delivered goods remain our property (reserved goods) until full payment of the purchase price and all existing or future claims arising from the business relationship with the purchaser. The purchaser is entitled to sell the goods subject to retention of title in the ordinary course of business as long as he fulfills his contractual obligations towards us. He shall not be permitted to pledge the goods or assign them as security; he shall notify us immediately of any encroachment by third parties on our property rights. If the customer does not fulfill his contractual obligations towards us, we are otherwise authorized to demand the return of the reserved goods; the customer has no right of possession in this respect.

10 Information and advice
All oral and written information is given to the best of our knowledge. The Purchaser shall not be released from the obligation to satisfy himself by his own examination of the suitability of the goods for the purpose for which he intends to use them.

11. claims for defects
Claims for defects on the part of the Purchaser shall be subject to the condition that the Purchaser has duly complied with its obligations to inspect the goods and to give notice of defects. Claims for defects by the Purchaser shall be excluded if the defect has arisen because the delivered goods have been improperly transported, stored, handled or processed. Furthermore, claims for defects shall not exist in the event of natural wear and tear. In the event of a defect in the purchased goods, the Purchaser shall be entitled, at our discretion, to demand that the defect be remedied or that a defect-free item be delivered (subsequent performance). If the supplementary performance fails, the purchaser is entitled to choose between withdrawal from the contract or reduction of the purchase price. CGX Service GmbH has the sole right to decide how such damage will be settled either by credit note resp. payment or by a replacement delivery in the same amount. Further claims by the customer are excluded. If further claims are made by the customer, they will be assigned to our products liability insurance. The latter shall make the final decision on any liability claim. The limitation period for warranty claims is 1 month from delivery of the goods. In any case, the warranty is limited to the maximum amount of the delivered or defective material value (cutting service provided limited). No material costs will be covered.

12. liability
We are liable for intent and gross negligence. Furthermore, we are liable in case of culpable violation of essential contractual obligations. In the event of a slightly negligent breach of essential contractual obligations, our liability shall be limited to the foreseeable damage typical for the contract. Liability for culpable injury to life, limb or health shall remain unaffected; this shall also apply to liability under the Product Liability Act and the German Medicines Act. Further claims for damages are excluded.

13. insurance
The purchaser has to take care for an appropriate insurance himself, if material is stored short or long term at CGX Service GmbH, the purchaser has to insure the goods, CGX Service GmbH declines any liability.

14. place of performance '
Place of performance for our deliveries is the respective place of dispatch. Place of performance for the payment obligations of the buyer is Siegen / Germany.

15. use of pictures and contents
The use of images and content from our newsletters, websites and social media channels is at the user's own responsibility.

16. data protection
Regarding the processing of personal data, CGX Service GmbH refers to the privacy policy on its website (

17. applicable law and place of jurisdiction
All legal relations between the customer and us shall be governed exclusively by the laws of Germany applicable to the legal relations of domestic parties. The courts at our place of business shall have jurisdiction for all legal disputes. However, we mway also sue the customer at the courts of his general place of jurisdiction.

Status: March 2021- Revision August 2022

CGX Service GmbH

In a nutshell: Here we address your most frequently asked questions. If you have not found what you are looking for, please send us a short mail or use our contact form below. We are looking forward to your message and will answer promptly.

You still have questions?

Do not hesitate and write to us!

We are happy to receive offers and cooperation

Phone: +49 (0)271-2501 4522
Email: info(@)